Contact Us

Solutions

Solutions:

First Notice of Loss

FNOL Contact Center
Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

Auto Glass Claims Management
Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

Intelligent Triage™
Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

Triage

Guided Image Capture
Enhanced damage detection – guiding consumers on a simplified photo-taking process on their mobile phones at FNOL.

Typical Market Value
Leverage our large proprietary database to obtain a fast vehicle valuation report with OE detail to drive decision-making.

Intelligent Triage™
Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

Total Loss

AudaVIN | VIN Decode
Retrieve the vehicle’s DNA from the manufacturers’ build sheet data by taking a photo of the VIN with your mobile phone.

Autosource | Vehicle Market Value
Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

Total Loss Specialty Valuations
Extensive range of manually conducted Total Loss Valuation Services for Specialty Vehicles, inc. boats, farm equipment, RVs, etc.

Estimating

Qapter Intelligent Estimating
Obtain automated, line-by-line vehicle repair estimates and optimal repair methods from damage photos.

Qapter Mobile Inspection
An easy-to-use, guided solution to take photos of the vehicle damage and obtain a preliminary estimate in just minutes.

XpertEstimate
A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

Repair

AutoFocus
Body Shop Management Software to simplify inventory administration, parts ordering and schedule tracking.

AutoWatch | Repair Status
A solution for repair technicians to upload vehicle photos and repair status for their customers to view at any time.

APU | Parts Procurement
Obtain access to up-to-date parts quotes and guaranteed quality, for aftermarket parts, recycled and alternate OE.

Direct-Hit®
Providing repair information for automotive service, maintenance, and repair industries, as well as individual hobbyists.

Auto Glass Claims Management
Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

Managed Repair
Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

Settlement

Autosource | Vehicle Market Value
Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

Subrogation
Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

Desk Review
Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

Sustainability

Sustainable Estimatics
Analyze and measure the emissions in the value chain of the auto claims and repair journey, to minimize CO2e emissions.

Analytics

Analytics
A data-powered solution that provides insights and metrics to monitor, measure and manage performance effectively.

BPO Solutions

FNOL Contact Center
Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

Auto Glass Claims Management
Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

XpertEstimate
A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

Desk Review
Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

Managed Repair
Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

Diminished Value
An expert-led service for negotiating diminished value claims based on carrier-provided guidelines and calculations.

Subrogation
Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

Total Loss Valuations
Our extensive vehicle database enables you to receive reliable, regionally adjusted, fair market valuations of total losses.

eProperty | Water Mitigation
Licensed adjusters conduct desk audits for water mitigation claims, delivering detailed reports and thorough analytics.

Marketing Services
Tap into a full suite of marketing solutions executing communication for you. From website design to email campaigns, SEM, etc.

Customer Support
Our team expertly supports your client’s needs, handling inquiries or complaints and delivering an exceptional experience 24/7.

View all solutions
Products

Products:

Qapter Intelligent Estimating
Obtain automated, line-by-line vehicle repair estimates and optimal repair methods from damage photos.

Auto Glass Claims Management
Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

Guided Image Capture
Enhanced damage detection – guiding consumers on a simplified photo-taking process on their mobile phones at FNOL.

Typical Market Value
Leverage our large proprietary database to obtain a fast vehicle valuation report with OE detail to drive decision-making.

AudaVIN | VIN Decode
Retrieve the vehicle’s DNA from the manufacturers’ build sheet data by taking a photo of the VIN with your mobile phone.

Autosource | Vehicle Market Value
Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

Total Loss Specialty Valuations
Extensive range of manually conducted Total Loss Valuation Services for Specialty Vehicles, inc. boats, farm equipment, RVs, etc.

Qapter Mobile Inspection
An easy-to-use, guided solution to take photos of the vehicle damage and obtain a preliminary estimate in just minutes.

Intelligent Triage™
Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

AutoFocus
Body Shop Management Software to simplify inventory administration, parts ordering and schedule tracking.

APU | Parts Procurement
Obtain access to up-to-date parts quotes and guaranteed quality, for aftermarket parts, recycled and alternate OE.

AutoWatch | Repair Status
A solution for repair technicians to upload vehicle photos and repair status for their customers to view at any time.

Direct-Hit®
Providing repair information for automotive service, maintenance, and repair industries, as well as individual hobbyists.

Subrogation
Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

Desk Review
Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

Sustainable Estimatics
Analyze and measure the emissions in the value chain of the auto claims and repair journey, to minimize CO2e emissions.

Analytics
A data-powered solution that provides insights and metrics to monitor, measure and manage performance effectively.

Marketing Services
Tap into a full suite of marketing solutions executing communication for you. From website design to email campaigns, SEM, etc.

FNOL Contact Center
Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

Managed Repair
Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

Diminished Value
An expert-led service for negotiating diminished value claims based on carrier-provided guidelines and calculations.

Total Loss Valuations
Our extensive vehicle database enables you to receive reliable, regionally adjusted, fair market valuations of total losses.

eProperty | Water Mitigation
Licensed adjusters conduct desk audits for water mitigation claims, delivering detailed reports and thorough analytics.

Customer Support
Our team expertly supports your client’s needs, handling inquiries or complaints and delivering an exceptional experience 24/7.

Audatex

Qapter Intelligent Estimating
Obtain automated, line-by-line vehicle repair estimates and optimal repair methods from damage photos.

Qapter Mobile Inspection
An easy-to-use, guided solution to take photos of the vehicle damage and obtain a preliminary estimate in just minutes.

Intelligent Triage™
Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

XpertEstimate
A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

AudaVIN | VIN Decode
Retrieve the vehicle’s DNA from the manufacturers’ build sheet data by taking a photo of the VIN with your mobile phone.

Autosource | Vehicle Market Value
Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

Guided Image Capture
Enhanced damage detection – guiding consumers on a simplified photo-taking process on their mobile phones at FNOL.

AutoWatch | Repair Status
A solution for repair technicians to upload vehicle photos and repair status for their customers to view at any time.

LYNX Services

FNOL Contact Center
Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

Customer Support
Our team expertly supports your client’s needs, handling inquiries or complaints and delivering an exceptional experience 24/7.

Auto Glass Claims Management
Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

Managed Repair
Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

eProperty | Water Mitigation
Licensed adjusters conduct desk audits for water mitigation claims, delivering detailed reports and thorough analytics.

HyperQuest

Subrogation
Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

Diminished Value
An expert-led service for negotiating diminished value claims based on carrier-provided guidelines and calculations.

Desk Review
Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

XpertCX Solutions Suite

FNOL Contact Center
Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

Managed Repair
Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

eProperty | Water Mitigation
Licensed adjusters conduct desk audits for water mitigation claims, delivering detailed reports and thorough analytics.

Auto Glass Claims Management
Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

Diminished Value
An expert-led service for negotiating diminished value claims based on carrier-provided guidelines and calculations.

Marketing Services
Tap into a full suite of marketing solutions executing communication for you. From website design to email campaigns, SEM, etc.

XpertEstimate
A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

Total Loss Valuations
Our extensive vehicle database enables you to receive reliable, regionally adjusted, fair market valuations of total losses.

Customer Support
Our team expertly supports your client’s needs, handling inquiries or complaints and delivering an exceptional experience 24/7.

Desk Review
Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

Subrogation
Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

Sustainable Estimatics

Sustainable Estimatics
Analyze and measure the emissions in the value chain of the auto claims and repair journey, to minimize CO2e emissions.

Analytics

Analytics
A data-powered solution that provides insights and metrics to monitor, measure and manage performance effectively.

Identifix

Direct-Hit®
Providing repair information for automotive service, maintenance, and repair industries, as well as individual hobbyists.

APU Solutions

APU | Parts Procurement
Obtain access to up-to-date parts quotes and guaranteed quality, for aftermarket parts, recycled and alternate OE.

Vehicle Valuations

Typical Market Value
Leverage our large proprietary database to obtain a fast vehicle valuation report with OE detail to drive decision-making.

Autosource | Vehicle Market Value
Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

Total Loss Valuations
Our extensive vehicle database enables you to receive reliable, regionally adjusted, fair market valuations of total losses.

Total Loss Specialty Valuations
Extensive range of manually conducted Total Loss Valuation Services for Specialty Vehicles, inc. boats, farm equipment, RVs, etc.

View all products
Resources

Resources

Accelerating the Future: How Qapter AI Keeps Revolutionizing Collision Repair

The 2025 SEMA Show in Las Vegas has always been...
Read More

Choosing the Right Technology Partner in the Age of AI Hype

With more than 30 years of insurance and automotive claims...
Read More

Why Neutrality and Consumer Choice Matter in Auto Glass Claims

By Bill Brower, SVP Global Industry Relations & Claims Solutions,...
Read More

Revolutionizing Collision Repair: The Power of AI and the Human in the Loop Approach

The automotive industry, particularly the collision repair sector, is undergoing...
Read More

View all Blogs
About Us

First Notice of Loss

Triage

Total Loss

Estimating

Repair

Settlement

Sustainability

Analytics

BPO Solutions

Audatex

LYNX Services

HyperQuest

XpertCX Solutions Suite

Sustainable Estimatics

Analytics

Identifix

APU Solutions

Vehicle Valuations

Talk to Us