Repair

Repair Suite from Parts Network to Shop Management

Contents
Overview

Optimizing Repair Times and Customer Engagement for Carriers and Shops

The Solera Repair suite of solutions is powered by data-driven artificial intelligence (AI) to provide reliable products and time-saving benefits to customers and shop owners. Our reliable repair solutions get your customers back on the road faster leveraging automation, high-confidence data, access to the marketplace and up-to-date parts quotes.

Benefits

Benefits

Curated parts network

Solve your parts procurement needs using our industry-leading alternative parts management solution. With APU Solutions, we help you find the right part at the right cost with results in just seconds.

Extensive provider marketplace

Revolutionize auto glass claims management with a seamless, integrated marketplace, and expert recalibration services coverage with Solera’s Auto Glass solutions, powered by LYNX Services.

Automated, omnichannel communication

Become the number one shop choice for your customers with AutoWatch, our repair-tracking solution. Keep your customers updated on their vehicle repair process with automated emails and messages.

Confident repair information

Obtain genuine OEM service and repair info with Direct-Hit®, the Auto Repair Software that brings you the data, tools, and information necessary to guide you through even the most complicated repairs.

Simplified, profitable shop management

Benefit from a simplified shop management tool for large and small auto repair shops and let Identifix Shop Manager help you run with efficiency and profitability.

Capabilities

Capabilities

Related Products

Related Products

Shop Manager, our Auto Repair Shop Management solution for streamlined, simplified, and profitable operations and processes. A cloud-based system designed to quickly generate repair orders, jobs and review inventory, helping to provide detailed information to customers.

APU, an alternative parts management solution to solve your parts procurement needs. APU uses up to date quoting that ensures alternative part availability, guaranteed pricing and quality, including aftermarket parts, recycled, alternate OE and more. Find the right part at the right cost with results in just seconds.

Auto Glass, powered by LYNX Services, enhances your glass claims management efficiency by leveraging a marketplace of 6,000 glass service providers. As glass experts, we leverage competition to bring out the best in the marketplace and drive quick cycle times.

AutoWatch, a solution for repair technicians to upload vehicle photos for their customers to view at any time, keeping them updated on the repair process and leading to a significant reduction in status update phone calls, ultimately driving better cycle time and happy customers, which is truly priceless.

Direct-Hit®, increasing productivity, safety and accuracy on repairs. From busy auto repair shops to individual repair hobbyists, Direct-Hit Pro Academy, Direct-Hit Pro, and Direct-Hit DIY are designed to meet your needs and help you get the car you are working on back on the road.

Managed Repair, comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

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