Leveraging technology and a skilled team of experts, this eProperty solution conducts desk audits on water mitigation claims, based upon the IICRC S500 water mitigation standard, industry recognized pricing, and psychrometry – the science of moisture content and control.
Expert invoice analysis
Each invoice undergoes a thorough review by a team of IICRC WRT certified adjusters, ensuring that indemnity payments are precise and justified.
Payment accuracy
A successful track record improving the accuracy by up to 50% on average, meaning claims settlements are in accordance with the agreement between parties.
Technology-enhanced processes
While experts provide the human oversight, innovative technology streamlines the process, ensuring efficiency and consistency in claims handling.
Increased workflow efficiency
Up to a 50% average increase in accuracy can significantly improve efficiency in the claims workflow and time cycles.
Tech-driven, people-powered
The combination of specialized expertise and technology not only improves accuracy but also streamlines the claims process, reducing administrative costs for carriers.
Focused expert review
The manual review by our team of professionals reduces the risk of costly errors due to oversight.
Other services include additional property claim types (mold, fire, etc.), agreed cost discussions, and litigation support.
Desk Review, performing expert desk review of damage estimates on behalf of an insurance carrier, working directly with repair facilities, including price negotiations.
FNOL Contact Center, offers round-the-clock First Notice Of Loss support, be it for accidents or a catastrophic event. Our specialists not only excel in managing customer interactions but also strive to provide exceptional experience from the very first contact.
