Estimating Expert

Industry-Leading Technology + APD Expert Services
Contents
Overview

XpertEstimate: Shaping The Future of Damage Appraisals with Top-Tier Expertise

XpertEstimate is a turn-key virtual appraisal solution that leverages industry-leading technology and expert Auto Physical Damage (APD) staff to offer the self-service options customers desire. A top-tier service for insurers that combines AI-powered technology and a team with an average of two decades of industry expertise to enhance efficiency and reliability in auto damage assessments. Your end customer simply takes a picture of their vehicle identification number (VIN) and any damage, and XpertEstimate leverages Visual Intelligence and machine-learning algorithms to create an initial estimate. Our experienced team then carefully reviews and approves the estimate.

Stats

Improve your customer service with a safe, convenient, and simple way to submit damage photos and quickly receive a consistent estimate.

years average staff experience
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images of damaged vehicles
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parts detected from images
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vehicles in operation (US) identified with AudaVIN
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Benefits

Benefits

Expert-backed analysis

With an average experience of more than 20 years, our licensed professionals deliver superior expertise in the evaluation of auto damage.

Seamless claims journey

From automated data collection to streamlined processing, XpertEstimate offers insurers a customer-centric, self-service option that simplifies the claims journey without additional IT or staffing demands.

Enhanced reliability

Leveraging Visual Intelligence to identify over 200 parts from images, XpertEstimate facilitates swift photo-based estimates, ensuring detailed damage assessments with high confidence levels.

Lowered inspection costs

XpertEstimate’s virtual appraisal technology can often be more cost-effective and less error-prone than traditional, manual inspection methods.

Accelerated resolution times

Fast cycle times and a streamlined process enhance customer satisfaction and reduce costs associated with lengthy claims handling.

Ease of integration

The flexible, scalable, API-compatible platform requires little to no coding, ensuring a smooth transition and lower IT costs.

Capabilities

Capabilities

1

Customer reports a loss & agrees to capture damage photos with their phone. Carrier provides basic claim information to create assignment.

2

ExpertEstimate sends customer an invitation to capture photos via SMS text. Customer follows link and completes simple photo process and submits photos.

3

Qapter Intelligent Estimating creates a preliminary line-item estimate.

4

ExpertEstimate’s desk appraisers review and finalize the estimate, and negotiate an agreed price with the shop when needed.
Related Products

Related Products

AudaVIN, industry-leading identification technology to obtain the DNA of the vehicle as it came off the production line by just taking a photo of the vehicle’s VIN. Get the OE factory specifics like year, make, model, trim level, paint codes and more.

Guided Image Capture, an AI-powered solution, guides consumers in capturing damage photos on their mobile devices at FNOL. It utilizes a specific vehicle mask, simplifying the photo-taking process for enhanced damage detection.

Desk Review, we perform expert desk review of damage estimates on behalf of an insurance carrier, working directly with repair facilities, including price negotiations.

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