Intelligent Triage

Photo-Based Determination of Total Loss vs Repairable
Contents
Overview

Expedite Claims Decision-Making by Defining Total Loss Right From The Start

Harness the power of AI and swiftly identify potential total loss vehicles using just a few damage photos – all within seconds and through a web browser. The result? No need for hefty software installations or complex integrations, just rapid, effective decision-making and building customer loyalty. Intelligent Triage™ leverages adaptive learning capabilities of AI that are continuously refined by an influx of new claims data.

Insurers:

Insurers stand to gain immensely by adopting Intelligent Triage™ at the First Notice of Loss (FNOL). While traditional assessment methods could drag on for weeks to confirm a vehicle as a total loss, AI-powered Intelligent Triage™ technology can achieve this in just seconds. This proactive approach significantly curtails additional expenses, including car rental fees, storage costs, and excessive towing charges. Towing damaged vehicles to the right place from the start not only speeds up the claim resolution process but also increases customer satisfaction.

Collision/Repair Shops:

Body shops constantly grapple with the challenge of efficiently managing space and resources. One recurring issue is the unintended accumulation of total loss vehicles that consume valuable storage and tie up staff time, diverting attention from vehicles that can be repaired profitably. This not only slows down workflow but also strains customer relationships when genuine repairs face delays. Moreover, without a streamlined method to identify these total loss vehicles immediately, shops risk inflating operational costs, jeopardizing their position in the competitive auto body repair market.

Benefits

Benefits

Supercharge your claims and repair efficiency using just customer photos.

Speed Up Cycle Time

Empower your shop staff to triage vehicles and accelerate the claims process for your carriers. Many vehicles are mistakenly sent to auto repair and body shops, causing additional days and expenses until they are identified as total losses. Redirect probable total loss vehicles before they arrive at the shop, freeing up storage and time for repairs.

Deliver Top-Notch Customer Service

Your customers are already facing a challenging situation. Save time and swiftly get your clients back on the road by making triage decisions within seconds. This solution empowers your team to also identify vehicles that are potentially unsafe to drive.

Improve Resource Management

Reduce expenses by handling total loss vehicles and previously directing them to salvage yards, thereby avoiding sending unnecessary work to collision centers that occupies valuable shop floor.

Capabilities

Capabilities

1. Image Capture – Customers are invited to submit damage photos following FNOL.

2. Visual Intelligence – Swift image processing through machine learning algorithms.

3. Triage Recommendations – Results are provided in seconds with damage detections and towing suggestions.

Related Products

Related Products

AudaVIN, industry-leading identification technology to obtain the DNA of the vehicle as it came off the production line by just taking a photo of the vehicle’s VIN. Get the OE factory specifics like year, make, model, trim level, paint codes and more.

Guided Image Capture, an AI-powered solution, guides consumers in capturing damage photos on their mobile devices at FNOL. It utilizes a specific vehicle mask, simplifying the photo-taking process for enhanced damage detection.

Intelligent Estimating, harnessing swift image processing technology combined with deep-learning algorithms to identify damage components and suggest the optimal repair methods. Obtain automated, detailed repair estimates in less than 2 minutes with Qapter® Intelligent Estimating.

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