Qapter Direct Dispatch creates new opportunities across the claims ecosystem by removing some of the industry’s most persistent operational barriers: estimating platform and repair networks dependency. This new capability within Qapter enables insurers, third party administrators and independent appraisal companies to securely dispatch estimate assignments to virtually any collision repair facility or independent appraiser with a registered email address. Through a secure authentication process, recipients receive one-time access to Qapter’s advanced estimating technology, allowing them to quickly complete and submit professional damage estimates.
Qapter Direct Dispatch enables insurers to extend repair assignments to a significantly broader repair ecosystem while maintaining the standards, oversight, and workflow expectations that drive successful repair programs. Participating repair facilities operate within insurer-defined requirements, enabling carriers to achieve greater flexibility and geographic reach without sacrificing the discipline and consistency associated with managed repair.
Qapter Direct Dispatch represents a fundamental shift in how damage assessments are requested, completed, and managed, delivering unprecedented flexibility, scalability, and freedom of choice through Solera’s industry-leading estimating technology.
Extended Footprint
Access to repair facilities and appraisers nationwide, including rural and remote locations.
Consistent Rules
Operates within insurer-defined requirements without sacrificing the discipline associated with managed repair.
New Operational Model
Extended managed repair principles and future network creation beyond traditional boundaries.
Unlimited Zoom for Close-Up View
Zooming in on assemblies or concealed parts with intelligent estimating, ensuring precise part selection and ordering on the first attempt, resulting in enhanced efficiency and fewer errors.
Parts in Perspective with 3D graphics
Intelligent Estimating displays parts exactly as they appear on the vehicle, making identification intuitive and reducing the time needed for each estimate.
360-Degree Rotation
Experience a 360-degree rotation of vehicle sections and parts, allowing for complete visual clarity and easier identification of the correct damaged part.
Qapter Direct Dispatch enables insurers to extend repair assignments to a significantly broader repair ecosystem while maintaining the standards, oversight, and workflow expectations that drive successful repair programs.
1. Select the claim and simply click on Qapter Direct Dispatch to kickstart the assignment.
2. Enter the shop’s contact information. Email address is required.
3. If accepted, receive the estimate from the shop or IA.
