Insights, stories and tips designed to inspire, form and engage our community.
Whenever a new year starts, it’s natural to pause and reflect. For body shop owners and managers, this reflection often centers on a few familiar questions: What processes worked well?
Two months ago, industry leaders and innovators gathered in Ontario, Canada, for the 2nd Annual Automotive Sustainability Summit, an inspiring event co-hosted by Solera and Simplicity Car Care. What unfolded
The Old Way: Slow and Manual Collision shops and insurers have long struggled with a clunky vehicle intake process. Customers scheduled appointments, took time off work, and waited days just
The 2025 SEMA Show in Las Vegas has always been a beacon for automotive innovation, and this year, buzz on the Collision Repair & Refinish Live Stage hosted by I-CAR
With more than 30 years of insurance and automotive claims experience, including senior leadership roles at Liberty Mutual, Nationwide, and LexisNexis Risk Solutions, I’ve seen technology promises come and go.
By Bill Brower, SVP Global Industry Relations & Claims Solutions, Solera In my 30+ years in the claims industry, I have seen technologies, processes, and customer expectations transform at an
The automotive industry, particularly the collision repair sector, is undergoing important changes due to the challenges it’s facing. Body shops and repair centers are increasingly seeking out to find new
The collision repair industry is experiencing a major shift toward digital innovation. With technology reaching new heights and investment in AI advancing rapidly, many auto body shops are moving away
As a body shop owner, you recognize that time is a critical factor—not only for your operations but also for your customers. The repair intake process can often be cumbersome
From campers to vehicles hauling bikes and boats, the summer travel season is shifting into gear with a noticeable influx of road congestion. With school officially out for the season,
