Insights, stories and tips designed to inspire, form and engage our community.
By Bill Brower, SVP Global Industry Relations & Claims Solutions, Solera In my 30+ years in the claims industry, I have seen technologies, processes, and customer expectations transform at an
The automotive industry, particularly the collision repair sector, is undergoing important changes due to the challenges it’s facing. Body shops and repair centers are increasingly seeking out to find new
The collision repair industry is experiencing a major shift toward digital innovation. With technology reaching new heights and investment in AI advancing rapidly, many auto body shops are moving away
As a body shop owner, you recognize that time is a critical factor—not only for your operations but also for your customers. The repair intake process can often be cumbersome
From campers to vehicles hauling bikes and boats, the summer travel season is shifting into gear with a noticeable influx of road congestion. With school officially out for the season,
The collision repair industry is facing an era of rapid change. From rising operational costs to parts shortages and evolving vehicle technology, auto body shops and repair centers are being
The auto repair industry is facing a significant and growing challenge—the shortage of skilled automotive technicians. As experienced workers retire or leave the workforce and fewer new technicians enter the
It’s hard to believe that the first Earth Day was celebrated in 1970 – 55 years ago – to bring awareness to the negative impacts of “modern life” on the
For years, vehicle damage inspections have relied on a manual, time-consuming process. Policyholders either schedule appointments or wait for adjusters to arrive after the incident and rely on handwritten or
As vehicles evolve with advanced electronic components and safety features, the challenges of accurately assessing their value and identifying the right parts have intensified. Collision repair professionals and automotive insurance
