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  • Solutions

    Solutions:

    First Notice of Loss

    FNOL Contact Center

    Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

    Auto Glass Claims Management

    Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

    Intelligent Triage™

    Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

    Triage

    Guided Image Capture

    Enhanced damage detection – guiding consumers on a simplified photo-taking process on their mobile phones at FNOL.

    Typical Market Value

    Leverage our large proprietary database to obtain a fast vehicle valuation report with OE detail to drive decision-making.

    Intelligent Triage™

    Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

    Total Loss

    AudaVIN | VIN Decode

    Retrieve the vehicle’s DNA from the manufacturers’ build sheet data by taking a photo of the VIN with your mobile phone.

    Autosource | Vehicle Market Value

    Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

    Total Loss Specialty Valuations

    Extensive range of manually conducted Total Loss Valuation Services for Specialty Vehicles, inc. boats, farm equipment, RVs, etc.

    Estimating

    Qapter Intelligent Estimating

    Obtain automated, line-by-line vehicle repair estimates and optimal repair methods from damage photos.

    Qapter Mobile Inspection

    An easy-to-use, guided solution to take photos of the vehicle damage and obtain a preliminary estimate in just minutes.

    XpertEstimate

    A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

    Qapter Direct Dispatch

    Expand estimate assignments beyond traditional network boundaries while maintaining repair standards.

    Repair

    AutoFocus

    Body Shop Management Software to simplify inventory administration, parts ordering and schedule tracking.

    AutoWatch | Repair Status

    A solution for repair technicians to upload vehicle photos and repair status for their customers to view at any time.

    Qapter Direct Dispatch

    Expand estimate assignments beyond traditional network boundaries while maintaining repair standards.

    APU | Parts Procurement

    Obtain access to up-to-date parts quotes and guaranteed quality, for aftermarket parts, recycled and alternate OE.

    Direct-Hit®

    Providing repair information for automotive service, maintenance, and repair industries, as well as individual hobbyists.

    Auto Glass Claims Management

    Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

    Managed Repair

    Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

    Settlement

    Autosource | Vehicle Market Value

    Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

    Subrogation

    Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

    Desk Review

    Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

    Sustainability

    Sustainable Estimatics

    Analyze and measure the emissions in the value chain of the auto claims and repair journey, to minimize CO2e emissions.

    Analytics

    Analytics

    A data-powered solution that provides insights and metrics to monitor, measure and manage performance effectively.

    BPO Solutions

    FNOL Contact Center

    Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

    Auto Glass Claims Management

    Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

    XpertEstimate

    A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

    Desk Review

    Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

    Managed Repair

    Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

    Diminished Value

    An expert-led service for negotiating diminished value claims based on carrier-provided guidelines and calculations.

    Subrogation

    Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

    Total Loss Valuations

    Our extensive vehicle database enables you to receive reliable, regionally adjusted, fair market valuations of total losses.

    eProperty | Water Mitigation

    Licensed adjusters conduct desk audits for water mitigation claims, delivering detailed reports and thorough analytics.

    Marketing Services

    Tap into a full suite of marketing solutions executing communication for you. From website design to email campaigns, SEM, etc.

    Customer Support

    Our team expertly supports your client’s needs, handling inquiries or complaints and delivering an exceptional experience 24/7.

    View all solutions

  • Products

    Products:

    Qapter Intelligent Estimating

    Obtain automated, line-by-line vehicle repair estimates and optimal repair methods from damage photos.

    Auto Glass Claims Management

    Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

    Guided Image Capture

    Enhanced damage detection – guiding consumers on a simplified photo-taking process on their mobile phones at FNOL.

    Typical Market Value

    Leverage our large proprietary database to obtain a fast vehicle valuation report with OE detail to drive decision-making.

    AudaVIN | VIN Decode

    Retrieve the vehicle’s DNA from the manufacturers’ build sheet data by taking a photo of the VIN with your mobile phone.

    Autosource | Vehicle Market Value

    Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

    Total Loss Specialty Valuations

    Extensive range of manually conducted Total Loss Valuation Services for Specialty Vehicles, inc. boats, farm equipment, RVs, etc.

    Qapter Mobile Inspection

    An easy-to-use, guided solution to take photos of the vehicle damage and obtain a preliminary estimate in just minutes.

    Intelligent Triage™

    Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

    AutoFocus

    Body Shop Management Software to simplify inventory administration, parts ordering and schedule tracking.

    APU | Parts Procurement

    Obtain access to up-to-date parts quotes and guaranteed quality, for aftermarket parts, recycled and alternate OE.

    AutoWatch | Repair Status

    A solution for repair technicians to upload vehicle photos and repair status for their customers to view at any time.

    Direct-Hit®

    Providing repair information for automotive service, maintenance, and repair industries, as well as individual hobbyists.

    Subrogation

    Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

    Desk Review

    Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

    Sustainable Estimatics

    Analyze and measure the emissions in the value chain of the auto claims and repair journey, to minimize CO2e emissions.

    Analytics

    A data-powered solution that provides insights and metrics to monitor, measure and manage performance effectively.

    Marketing Services

    Tap into a full suite of marketing solutions executing communication for you. From website design to email campaigns, SEM, etc.

    FNOL Contact Center

    Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

    Managed Repair

    Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

    Diminished Value

    An expert-led service for negotiating diminished value claims based on carrier-provided guidelines and calculations.

    Total Loss Valuations

    Our extensive vehicle database enables you to receive reliable, regionally adjusted, fair market valuations of total losses.

    eProperty | Water Mitigation

    Licensed adjusters conduct desk audits for water mitigation claims, delivering detailed reports and thorough analytics.

    Customer Support

    Our team expertly supports your client’s needs, handling inquiries or complaints and delivering an exceptional experience 24/7.

    Audatex

    Qapter Intelligent Estimating

    Obtain automated, line-by-line vehicle repair estimates and optimal repair methods from damage photos.

    Qapter Mobile Inspection

    An easy-to-use, guided solution to take photos of the vehicle damage and obtain a preliminary estimate in just minutes.

    Qapter Direct Dispatch

    Expand estimate assignments beyond traditional network boundaries while maintaining repair standards.

    Intelligent Triage™

    Assess if a vehicle is a total loss or repairable with expert analysis from FNOL, utilizing customer-submitted photos.

    XpertEstimate

    A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

    AudaVIN | VIN Decode

    Retrieve the vehicle’s DNA from the manufacturers’ build sheet data by taking a photo of the VIN with your mobile phone.

    Autosource | Vehicle Market Value

    Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

    Guided Image Capture

    Enhanced damage detection – guiding consumers on a simplified photo-taking process on their mobile phones at FNOL.

    AutoWatch | Repair Status

    A solution for repair technicians to upload vehicle photos and repair status for their customers to view at any time.

    LYNX Services

    FNOL Contact Center

    Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

    Customer Support

    Our team expertly supports your client’s needs, handling inquiries or complaints and delivering an exceptional experience 24/7.

    Auto Glass Claims Management

    Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

    Managed Repair

    Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

    eProperty | Water Mitigation

    Licensed adjusters conduct desk audits for water mitigation claims, delivering detailed reports and thorough analytics.

    HyperQuest

    Subrogation

    Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

    Diminished Value

    An expert-led service for negotiating diminished value claims based on carrier-provided guidelines and calculations.

    Desk Review

    Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

    XpertCX Solutions Suite

    FNOL Contact Center

    Exceptional customer service with round-the-clock First Notice of Loss support, be it for accidents or a catastrophic event.

    Managed Repair

    Comprehensive managed repair service for carriers, through our shop network: estimate review, rental coordination, payments, etc.

    eProperty | Water Mitigation

    Licensed adjusters conduct desk audits for water mitigation claims, delivering detailed reports and thorough analytics.

    Auto Glass Claims Management

    Enhance your glass repair & replace efficiency by connecting with a marketplace of 6,000 glass service providers.

    Diminished Value

    An expert-led service for negotiating diminished value claims based on carrier-provided guidelines and calculations.

    Marketing Services

    Tap into a full suite of marketing solutions executing communication for you. From website design to email campaigns, SEM, etc.

    XpertEstimate

    A turnkey virtual appraisal service delivering estimate review by licensed adjusters for efficient and reliable auto damage estimates.

    Total Loss Valuations

    Our extensive vehicle database enables you to receive reliable, regionally adjusted, fair market valuations of total losses.

    Customer Support

    Our team expertly supports your client’s needs, handling inquiries or complaints and delivering an exceptional experience 24/7.

    Desk Review

    Our experts perform desk review of damage estimates on behalf of carriers, working directly with repair facilities.

    Subrogation

    Our team of material damage experts efficiently handles subrogation responses for carriers, dealing with third-party demands.

    Sustainable Estimatics

    Sustainable Estimatics

    Analyze and measure the emissions in the value chain of the auto claims and repair journey, to minimize CO2e emissions.

    Analytics

    Analytics

    A data-powered solution that provides insights and metrics to monitor, measure and manage performance effectively.

    Identifix

    Direct-Hit®

    Providing repair information for automotive service, maintenance, and repair industries, as well as individual hobbyists.

    APU Solutions

    APU | Parts Procurement

    Obtain access to up-to-date parts quotes and guaranteed quality, for aftermarket parts, recycled and alternate OE.

    Vehicle Valuations

    Typical Market Value

    Leverage our large proprietary database to obtain a fast vehicle valuation report with OE detail to drive decision-making.

    Autosource | Vehicle Market Value

    Get access to reliable, local and fair Vehicle Market Value fueled by an extensive and trustworthy proprietary database.

    Total Loss Valuations

    Our extensive vehicle database enables you to receive reliable, regionally adjusted, fair market valuations of total losses.

    Total Loss Specialty Valuations

    Extensive range of manually conducted Total Loss Valuation Services for Specialty Vehicles, inc. boats, farm equipment, RVs, etc.

    View all products
  • Resources

    Resources

    WIINS

    Women in Insurance

    Say Goodbye to Duplicate Data Entry

    Running a successful collision repair shop requires more than producing...

    Read More

    The Future of Collision Repair Will Bring Greater Transparency, Smarter Workflows, and New Operating Models

    The collision repair industry is undergoing one of the most...

    Read More

    Alternative Parts & Supply Chain: Turning Volatility into an Advantage for Claims Leaders

    Rethinking a Familiar Lever Alternative parts are not new to...

    Read More

    Advancing AI Adoption Through a Human-First Approach

    As artificial intelligence (AI) and machine learning (ML) systems become...

    Read More
    View all Blogs
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  • Guided Image Capture
  • Specialty Valuations
  • XpertEstimate
  • Desk Review
  • Sustainable Estimatics
  • Analytics
  • TL Valuations
  • Managed Repair
  • Diminished Value
  • Water Mitigation
  • Marketing
  • Customer Support
  • Qapter Solutions
  • Sustainability
  • Analytics
  • XpertCX Suite

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